Support

We typically reply within one business day.

Need help with QuantiFi? Email us at quantifi.wf@gmail.com and include the email address you sign in with.

Common questions

I can't sign in

QuantiFi uses magic links — enter your email and tap the link we send you. Check spam if it doesn't arrive within a minute, and make sure you open the link on the same device you're signing in from. You can also use Sign in with Apple or Google if your account was created with one of those.

I'm a client — how do I join my practice?

Your practitioner sends you an invite link. Open it, sign in with your email, and your portal connects automatically. If the link says it's expired, ask your practitioner to send a fresh one.

I didn't get a session reminder

Reminders send about a day before your session. Check spam/promotions folders first, then ask your practitioner to confirm the email on your profile is correct.

How do I delete my account?

In the app: Settings → Delete Account (practitioners) or the Delete Account section of your client portal (clients). Deletion is immediate and permanent — see our Privacy Policy for exactly what is erased and what is retained.

Billing questions

Practice subscriptions are managed on the web at quantifiwf.app. For session payments, packages, and refunds, contact your practitioner directly — QuantiFi doesn't process refunds on their behalf.

Report a problem

Found a bug or something that doesn't look right? Email quantifi.wf@gmail.com with what you were doing, what you expected, and a screenshot if you have one.